The Step Elite Suite

Premium Electric Fires

• Free Delivery - Our free delivery guarantees your delivery within 4 working weeks via our white glove delivery service. This service means your fireplace will be hand delivered into your home by one of our approved delivery teams. If you would like to check when our delivery teams are next in your area then please feel free to contact our customer service team. We strongly recommend this service for a smooth, professional delivery experience.
• Express Delivery (£60 - order before 12pm) - Our express delivery guarantees delivery within 7 working days. This delivery service will be carried out by one of our approved delivery teams (white glove) or via pallet delivery by one of the national haulage companies (kerbside delivery). Feel free to to contact our customer service team to get a more accurate delivery time & delivery service for your location.
• Next Working Day Delivery (£99 - order before 12pm) - Our next working day delivery service will be delivered on a pallet by one of our approved national haulage companies. This service is kerbside delivery meaning the delivery driver will deliver to the outside of your property. In this case you may need assistance to carry your new fire into your property. Where possible we always encourage customers to choose our “FREE within 4 week” delivery service in order to maximise their delivery experience.

Luxury Marble Suites 

• Free White Glove Delivery - Our free delivery guarantees your delivery within 4 working weeks via our white glove delivery service. This service means your fireplace will be hand delivered into your home by one of our approved delivery teams. If you would like to check when our delivery teams are next in your area then please feel free to contact our customer service team. We strongly recommend this service for a smooth, professional delivery experience.

Experience peace of mind with our premium 3-year warranty exclusively offered by Bespoke Fireplaces Ltd for all our electric fires. Our dedicated service department, staffed by highly trained service administrators and engineers, guarantees that your new electric fire will always be maintained to the highest standards, ensuring your complete satisfaction. Rest assured that the manufacturer's warranty covers all necessary parts and labour for repairing or replacing your Bespoke electric fire in the unlikely event of a malfunction.

Why not upgrade to an extended 5 year warranty?

Upgrade to our extended 5 year manufacturer's warranty and enjoy even more protection against unexpected repairs and malfunctions. Our extended warranty covers the same components as our 3 year warranty, but provides an additional 2 years of coverage for your convenience. With this added protection, you can rest assured that your investment is secure and that you'll be able to enjoy your Bespoke electric fire for years to come. Don't miss out on this valuable opportunity to upgrade your warranty today!

Please note: items marked as a clearance product come with a standard 1 year manufacturer's warranty. Any items purchased before 1st June 2022 include a 1 year manufacturers warranty.