About us

Fireplace factory are a well established manufacturer of premium electric fireplaces. From our base in Knowsley, we manufacture and distribute our stunning fireplaces across the UK and beyond.

Our mission from the very start has always been, to manufacture quality premium products along with an unrivalled customer service. We truly believe our overall combined product experience and customer focused attitude are the reason for our rapid growth over the last few years. We are now one of the largest fireplace retailers in the UK supplying our fireplaces to customers in every region, including architects, house builders, celebrities and so on…

We are continuing to excel in product development and constantly striving to keep one step ahead of the competition when it comes to the latest trends and designs. Along with our fantastic ability to supply the UK public with our fireplaces we also pride ourselves on our unrivaled customer aftercare, we believe our customer aftercare is of the very best standard with our customers needs and requests coming before anything else.